Showing posts with label Account. Show all posts
Showing posts with label Account. Show all posts

Thursday, August 17, 2023

How To: Create and Access an Authoring Account in Argos

FAQ:

How do I make an Argos authoring account?

As part of our commitment to providing you with the best experience, this guide will take you through the simple process of creating an authoring account. 

Unlike instructor accounts, authoring accounts require a quick one-time setup. We are working to streamline this process in the future for new users, but once you create your account, you won’t need to use these steps again. 


Here you will find a step-by-step guide or a video tutorial to walk you through this one-time process.



Step 1

Logging In and Enabling Educator Mode: To get started, make sure you're logged into your Infiniscope account. Once you're in, enable educator mode. This step is crucial because it grants you access to essential features.


Step 2

Accessing Educator Resources: Enabling educator mode will unlock the option to view educator resources on lesson cards. Click Educator Info, then View Resources. Clicking here will take you to the lesson landing page.


Step 3

Generating Your Authoring Account: Scroll down the lesson landing page until you reach the bottom. There, you'll spot the "Customize to get started" button. Click to initiate the account creation process.


Step 4

Creating a New Section: Upon clicking the button, an Argos page will open with a Project Overview page.No further action is needed on this page – simply close it. By now, your authoring account has been successfully generated.


Step 5

Start Your First Project or Close out: To start a new lesson, click “Projects” on the left panel, then “New Project” to get started.


Once you close out of Argos, you’ll need to access your authoring account. Below are instructions and a quick video to get you back to projects.


Step 6

Accessing Your Authoring Account: To access your newly minted authoring account once you’ve closed out of Argos, ensure you're logged into the Infiniscope website with educator mode enabled. This step allows you to see the tools menu. From this menu, select "Argos."


Step 7

Switching to Your Authoring Account: When you initially enter Argos, you'll be taken to your default instructor account. To access your authoring account, look for the dropdown menu next to your profile icon. Choose "Go to Course Author" from the menu, and you'll seamlessly switch to your authoring account.


Congratulations! You've successfully created your authoring account and regained access from the Infiniscope website.


We're thrilled to have you on board and look forward to the content you'll create. If you have any questions or need further assistance, contact us! 


Jess 👑🐝

Thursday, June 22, 2023

Troubleshooting Login Issues

An over the shoulder view of a computer monitor. A person's hands are visible; in the left hand is a mug with liquid, and the right holds a pencil.

FAQ:

You've created an account but see an error message





We get it! You’ve explored the Infiniscope website, created an account and are excited to get started. You go to log into your account and receive the following error. No need to fret, we know exactly what happened and how to resolve the issue.



The Issue

What has happened here is that a critical step in the account creation process was missed. When you first created your account, you should have seen this message:



What’s critical to note here is, even though you’ve created your account, there is a review process our admin team goes through with every new submission. We do this to ensure members of our community are vetted educators. This ultimately reduces SPAM messages in our community space. Less junk for you! So, it’s likely you’ve created an account but we’ve yet to approve it through our review process.


Now what?

Now that you’ve seen this error, the next step is to email our team. Send us a quick message using the Contact Us email and let us know you’ve received this error. Our only method to repair this issue is to delete your original account request. Once we’ve deleted the account request, we will notify you that you are cleared to request a new one. 

NOTE: Once you make this new request, wait for the confirmation email to arrive in your inbox. Then you should be good to go!



It is our goal to provide you with seamless access to the resources you need, just in time for your learners. We value your experience, and we hope that this user's guide enhances your ability to find, navigate, and make the most of our website's content. Happy exploring!

Jess 👑🐝